Course Outline
Part 1: Domain 1.0 – IT Concepts and Terminology
- Introduction
- Domain 1.0—IT Concepts and Terminology
- Domain 2.0—Infrastructure
- Domain 3.0—Applications and Software
- Domain 4.0—Software Development Concepts
- Domain 5.0—Database Fundamentals
- Domain 6.0—Security
- Hardware, Equipment, and Tools
- Software
- Binary
- Hexadecimal
- Decimal
- Data Representation
- Exam Preparation Tasks (20 Questions)
- Char
- Strings
- Numbers
- Boolean
- Exam Preparation Tasks (15 Questions)
- Labs
- Input
- Processing
- Output
- Storage
- Exam Preparation Tasks (20 Questions)
- Data and Information as Assets
- Importance of Investing in Security
- Relationship of Data to Creating Information
- Intellectual Property
- Digital Products
- Data-Driven Business Decisions
- Exam Preparation Tasks (16 Questions)
- Storage Units
- Throughput Unit
- Processing Speed
- Exam Preparation Tasks (20 Questions)
- Labs
- Identify the Problem
- Research Knowledge Base/Internet, If Applicable
- Establish a Theory of Probable Cause
- Test the Theory to Determine the Cause
- Establish a Plan of Action to Resolve the Problem and Identify Potential Effects
- Implement the Solution or Escalate as Necessary
- Verify Full System Functionality and, If Applicable, Implement Preventive Measures
- Document Findings/Lessons Learned, Actions, and Outcomes
- Exam Preparation Tasks (20 Questions)
- Labs
Part 2: Domain 2.0 – Infrastructure
- Networking
- Peripheral Devices
- Graphic Device
- Exam Preparation Tasks (17 Questions)
- Devices
- Installation Types
- Exam Preparation Tasks (20 Questions)
- Motherboard/System Board
- Firmware/BIOS
- RAM
- CPU
- GPU
- Storage
- Cooling
- NIC
- Exam Preparation Tasks (20 Questions
- Fiber Optic
- Cable
- DSL
- Wireless
- Comparing Internet Services
- Exam Preparation Tasks (20 Questions)
- Volatile vs. Nonvolatile
- Local Storage Types
- Local Network Storage Types
- NAS
- File Server
- Cloud Storage Service
- Exam Preparation Tasks (9 Questions)
- Labs
- Mobile Phones
- Tablets
- Laptops
- Workstations
- Servers
- Gaming Consoles
- IoT
- Exam Preparation Tasks (15 Questions)
- Labs
Part 3: Domain 3.0 – Applications and Software
- Interface Between Applications and Hardware
- Disk Management
- Process Management/Scheduling
- Application Management
- Memory Management
- Device Management
- Access Control/Protection
- Types of Operating Systems (OSs)
- Exam Preparation Tasks (20 Questions)
- Labs
- File Systems and Features
- Features
- File Management
- Services
- Processes
- Drivers
- Utilities
- Interfaces
- Exam Preparation Tasks (20 Questions)
- Labs
- Productivity Software
- Collaboration Software
- Business Software
- Exam Preparation Tasks (20 Questions)
- Labs
- Application Delivery Methods
- Application Architecture Models
- Exam Preparation Tasks (9 Questions)
- Labs
Part 4: Domain 4.0 – Software Development Concepts
- Interpreted
- Compiled Programming Languages
- Query Languages
- Assembly Language
- Exam Preparation Tasks (20 Questions)
- Labs
- Organizational Techniques
- Logic Components
- Exam Preparation Tasks (14 Questions)
- Labs
- Identifiers
- Containers
- Functions
- Objects
- Exam Preparation Tasks (15 Questions)
Part 5: Domain 5.0 – Database Fundamentals
- Usage of Database
- Flat File vs. Database
- Records
- Storage
- Exam Preparation Tasks (19 Questions)
- Labs
- Structured vs. Semi-Structured vs. Nonstructured
- Relational Databases
- Nonrelational Databases
- Exam Preparation Tasks (20 Questions)
- Labs
- Relational Methods
- Database Access Methods
- Export/Import
- Exam Preparation Tasks (20 Questions)
- Labs
Part 6: Domain 6.0 – Security
- Confidentiality Concerns
- Integrity Concerns
- Availability Concerns
- Exam Preparation Tasks (20 Questions)
- Labs
- Securing Devices (Mobile/Workstation)
- Device Use Best Practices
- Exam Preparation Tasks (20 Questions)
- Labs
- Expectations of Privacy When Using…
- Written Policies and Procedures
- Handling of Confidential Information
- Exam Preparation Tasks (16 Questions)
